SHIPPING & GENERAL INFO CONTENTS: Click on desired link below for detailed information. Shipping, Handling & Sales Tax Information: Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own podiatrist, medical doctor or other health care professional. You should not use the information contained on this web site for diagnosing or treating a health problem. Please read all enclosed product information prior to using any product. We highly recommend that you see your local podiatrist for any foot or ankle problem and prior to using foot/ankle products. The podiatrist is the true foot and ankle expert. é If you do not wish to place your order over the Internet (recommended), you may order by mail or FAX. For mail or FAX orders, click on Order Instructions. é Shipping, Handling & Sales Tax Information: FREE SHIPPING ON ALL ORDERS!!!
- (Handling charges apply to international orders - see
below)
Choosing a Shipping Method: You have the following three options to choose from:
Special Shipping (Overnight): Unfortunately, we are unable to offer shipping methods other than UPS Ground and Priority Mail (United States Postal Service). Do not make special requests for delivery such as next day or 2nd day air. Special requests cannot be granted and will only delay the shipment of your order. Please give careful thought to placing an order if you are under a tight deadline for receipt of your product(s). Order Processing: Most products are shipped within several business days following receipt of your order. Occasionally, due to a delay by the manufacturer, your order may take longer to ship out. Even if delayed (backordered), all orders are usually shipped within two weeks and received within three weeks. Orders placed over the Internet will be confirmed automatically shortly after you place your order. Thereafter, you will be updated as to the processing status. Upon shipment, you will be provided with a UPS or USPS tracking number so that you may follow your package's progress. Sales Tax: New Jersey residents will be accessed 7% sales tax. Shipping Charges: FREE SHIPPING ON ALL ORDERS!!!
- (Handling charges apply to international orders - see
below)
International Orders: International orders are shipped via Priority Mail International from the U.S. Postal Service. A flat rate handling charge will be added to each international order weighing under 3 pounds. For orders weighing 3 or more pounds, you will contacted via e-mail to authorize additional handling charges. Please refer to the chart below for the handling fee to ship to your country. INTERNATIONAL ORDERS, HANDLING CHARGES:
*For orders weighing 3 or more pounds, you will contacted via e-mail to authorize additional handling charges. é Copyrights and Restrictions of Use: The content included on this web site, including all the text, graphics, photographs, graphs, sounds, data, images, audio and video clips available on this web site ("Content"), is the property of FootAmerica, LLC or its content suppliers and protected by U.S. and international copyright laws. The compilation, collection, selection, arrangement, assembly, and coordination of all Content available on this web site is the exclusive property of FootAmerica, LLC and protected by U.S. and international copyright laws. All the Content available on this web site may only be used by you for
your personal shopping and data gathering resource. You may make copies of selected
portions of the Content, provided that such copies are made only for your personal use and
only if you maintain any proprietary notices contained in such Content. Any other use,
including but not limited to, the reproduction, modification, distribution, transmission,
republication, display or performance of the Content for any other purposes is strictly
prohibited. Trademarks: Disclaimer of Warranty: EXCEPT AS EXPRESSLY AND UNAMBIGUOUSLY STATED OTHERWISE, FOOTAMERICA, LLC, DOES NOT ENDORSE, OPERATE, CONTROL, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, BRAND, METHOD, TREATMENT, INFORMATION, OR SERVICES ON THE WEB SITE, IN ANY WAY. THE INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FOOTAMERICA, LLC AND ITS MEDICAL ADVISORS, CONSULTANTS, AND STAFF (COLLECTIVELY "FOOTAMERICA, LLC") DISCLAIM AND EXCLUDE ALL WARRANTIES WITH RESPECT TO ALL INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS WEB SITE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE FOOTAMERICA, LLC WEB SITE INCLUDES CONTENT PROVIDED BY THIRD PARTIES AND USERS. FOR SUCH CONTENT, FOOTAMERICA, LLC IS A DISTRIBUTOR AND NOT A PUBLISHER. FOOTAMERICA, LLC HAS NO MORE EDITORIAL CONTROL OVER SUCH CONTENT THAN DOES A PUBLIC LIBRARY OR NEWSSTAND. ANY OPINIONS, ADVICE, STATEMENTS, SERVICES, OFFERS, OR OTHER INFORMATION EXPRESSED OR MADE AVAILABLE BY THIRD PARTIES (INCLUDING MERCHANTS AND LICENSORS) ARE THOSE OF THE RESPECTIVE AUTHORS OR DISTRIBUTORS OF SUCH CONTENT AND NOT OF FOOTAMERICA, LLC OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS. THERE ARE NO WARRANTIES MADE AS TO THE COMPLETENESS, ACCURACY, CURRENCY, OR RELIABILITY OF INFORMATION PUBLISHED BY FOOTAMERICA, LLC. FOOTAMERICA, LLC DOES NOT WARRANT THAT INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS WEB SITE WILL SATISFY YOUR REQUIREMENTS OR THAT IT IS WITHOUT DEFECT OR ERROR. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEB SITE, THAT YOUR USE OF THIS WEB SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED WITH ANY OF YOUR USE OF THIS WEB SITE, INCLUDING RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS WEB SITE. Limitation on Liability: AS PARTIAL CONSIDERATION FOR YOUR USE OF AND ACCESS TO THIS WEB SITE, YOU AGREE THAT: (I) IN NO EVENT WILL FOOTAMERICA, LLC OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS WEB SITE OR ANY SITE LINKED TO THIS WEB SITE, BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THIS WEB SITE; AND (II) THE AGGREGATE LIABILITY OF FOOTAMERICA, LLC, OR ANY OF ITS DISTRIBUTORS OR DEALERS, ARISING FROM OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM, E.G. CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, MALPRACTICE, FRAUD, AND/OR OTHERWISE) IS LIMITED TO THE PURCHASE PRICE OF ANY PRODUCTS YOUR PURCHASED FROM FOOTAMERICA, LLC IN THE RELEVANT TRANSACTION; AND (III) FOOTAMERICA, LLC SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF FOOTAMERICA, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY PROVISION OF THIS AGREEMENT IS HELD TO BE ILLEGAL OR UNENFORCEABLE, THEN SUCH SECTION SHALL BE ELIMINATED OR LIMITED TO THE MINIMUM EXTENT NECESSARY AND THE REMAINDER (INCLUDING ANY REVISED PORTION OF THE AGREEMENT) SHALL REMAIN AND HAVE FULL FORCE AND EFFECT. é Returns and exchanges must be received within 30 days
from the date printed on the receipt. Postage and insurance must be paid
by the sender. The product must be received in sellable condition and must
be clean and undamaged. Due to health code regulations, we will not accept
any product that has been worn or used other than to test for size and fit. Following receipt and inspection of the product, we will credit the price of the product to the customer's credit card, less a restocking fee of 15% for returns. There is no restocking fee for exchanges, however, a flat $7.00 fee will be charged to your credit card to help cover the cost of mailing the exchanged product(s) to you. The exchanged products will be mailed to you via the same delivery method used in your initial order. Note: If the customer's initial purchase qualified for a quantity discount and the customer returns some, but not all products, the initial purchase price will be recalculated for the purpose of determining the refund amount due. In some cases, the customer may lose a quantity purchase discount and obtain a refund in an amount less than expected. To return a product: Please enclose the product, a letter stating the reason for return, the order number and your desire for a refund. A refund will be applied to the customer's credit card per the conditions stated above. To exchange a product: Please enclose the product, a letter of request including the order number and the new product and or size desired. We will process the exchange promptly. A flat $7.00 shipping fee will be charged to your credit card. Please return products to: ARCHandHEEL.com é ARCHandHEEL.com™ CUSTOMER SERVICE: We have found that e-mail is the most efficient way to communicate with our customers. After screening e-mail, messages are forwarded to the individuals that can best respond to your questions. By providing customer service in this efficient manner, we can continue to provide quality products at low, discount prices. E-mail your questions to ARCHandHEEL@yahoo.com. |